OVERVIEW

Partner: Concord Solutions, LLC. Carlos Aboujaoude

Dynamics Product: Dynamics NAV

Area:  South Central - Dallas, Texas

Industry or Focus:  Hospitality

Business Development Manager:  Janet Kahr

Sales Cycle:  6 Months

Competition:  SAGE MAS 200, Radiant Systems Aloha POS

Platform Opportunity: Sharepoint,  POS

& Hendhelds.

THE STORY

Partner Background: Concord Solutions works closely with SAP. Concord Solutions delivers end-to-end local and global enterprise solutions, including package evaluation and selection, implementation, production support, upgrades and performance-enhancing extensions like supply chain,  APO, PLM,  BW and Human resources. Two years ago Concord Solutions partnered with Microsoft Dynamics NAV and LS Retail and focused their efforts in the retail and hospitality industry.

The Vision: Concord Solutions vision is to be the premier Microsoft Dynamics partner in the hospitality industry. To provide an end to end solutions to multi unit restaurant companies with a 360 degrees view of their financial, supply chain and customer base.   

Customer Background; M Crowd Restaurant Group operates 23 restaurants under four concept names – Mi Cocina (16 restaurants), Taco Diner (5 Restaurants), The Mercury, and The Mercury Chophouse.

The Solution: M Crowd was using MAS 200 for their financial systems including G/L, Procure to Pay, Banking and Sage FAS for their fixed assets.

M Crowd wanted to bring their details sales lines from their existing Aloha POS system into their ERP to analyse their sales, tax, food and labor cost.

M Crowd hired Concord Solutions, LLC and based on the business process requirements Concord Solutions recommended Microsoft Dynamics LS Hospitality and NAV. It was determined that LS Hospitality and NAV can satisfy most  the business requirements and reporting analysis of M Crowd.